Shipping & Returns: US, AUS, International Shipping and Returns

We offer free shipping within the U.S (excluding Alaska, Hawaii) for orders over 100 USD, free shipping within Australia for orders over 200 AUD and free international shipping for orders over 400 USD (excluding select countries in Africa). The free international shipping threshold in specific currencies (GBP, EUR, CAD, JPY) will show up in the announcement bar at the top of the page.

Slowdown Studio Free Shipping Details

United States

We offer free shipping on all U.S. orders over 100 USD (excluding Alaska and Hawaii). Your order will ship from our U.S. facility and you’ll receive a confirmation email with tracking once it’s on its way.

Australia

Enjoy free shipping on Australian orders over 200 AUD. Orders ship from our Brookvale, NSW location, with tracking details sent to you as soon as your package departs.

International

We provide free international shipping on orders over 400 USD (excluding select countries in Africa). Thresholds in GBP, EUR, CAD, and JPY display dynamically in the announcement bar, and you’ll get tracking info once your order ships.

Order Processing:

All orders ship out of the USA & Australia. Please allow 1-2 business days for your items to ship out (up to 4-5 business days during sale periods). You will receive a shipping confirmation email, with tracking as soon as your package goes out.

International Customs & Duties:

All orders being shipped to addresses outside of the U.S. & Australia (including those that qualify for free shipping) may be subject to customs and duties. As the recipient, you are solely responsible for any of these charges. Make sure you check out our full guide on international customs & duties.

Returns:

All returns and exchanges must be made within 30 days of purchase, at your own shipping expense. All items must be in their original condition, packaging, and arrive back to us undamaged. Please email orders@slowdownstudio.com to initiate a return.

Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. You will be responsible for paying for your own shipping costs for returning your item.

We only replace items if they are defective or damaged. If you need to exchange a damaged item, send us an email we will organize a replacement for you.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Slowdown Studio Returns:

  1. All returns and exchanges must be made within 30 days of purchase,
  2. At your own shipping expense unless a product is faulty or has significant deviation form what is displayed in the website.
  3. Refunds do not include the initial shipping cost incurred.
  4. All items must be in their original condition, packaging, and arrive back to us undamaged.

Return address if your order shipped from the U.S.:

Mvnifest
c/o Slowdown Studio
4550 Engineers Way Ste 108
North Las Vegas
NV 89081
USA
📞 (901) 584-3662

Return address if your order shipped from Australia:

Slowdown Studio
Unit 3, 42-46 Wattle Rd
Brookvale
NSW 2100
Australia

Get In Touch: If you have any issues or questions about your order, please contact us at orders@slowdownstudio.com