Shipping & Returns
We offer free shipping within the U.S (excluding Alaska, Hawaii) for orders over 100 USD, and free international shipping for orders over 400 USD (excluding select countries in Africa). The free international shipping threshold in specific currencies (GBP, EUR, CAD, JPY, AUD) will show up in the announcement bar at the top of the page.
Order Processing: All orders ship out of the USA. Please allow 1-2 business days for your items to ship out (up to 4-5 business days during sale periods). You will receive a shipping confirmation email, with tracking as soon as your package goes out.
International Orders: All international orders (including those that qualify for free shipping) are subject to customs, taxes, import duties, brokerage fees, or any additional charges by your local government. As the recipient, you are solely responsible for any of these charges. Please note that the refusal to pay duties will result in the customer being responsible for the return shipping fees.
Returns: All returns and exchanges must be made within 30 days of purchase, at your own shipping expense. All items must be in their original condition, packaging, and arrive back to us undamaged. Please email orders@slowdownstudio.com to initiate a return.
Get In Touch: If you have any issues or questions about your order, please contact us at orders@slowdownstudio.com